Payment & Shipping

Payment

All furniture from the STATTMANN collection is manufactured individually for the customer after the order has been placed. This is why we are asking for payment in advance before we proceed to process your order and manufacture the requested piece or pieces.

You will be advised of our banking details in the order confirmation which is sent automatically after you have confirmed your order in the online shop. Payments can be made via bank transfer (wire transfer), invoice or PayPal.

For payments via PayPal the terms & conditions of the payment service provider PayPal (Europe) S.a.r.l. et Cie apply. They can be reviewed at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full?locale.x=de_DE.

Prices & shipping costs

The prices stated on the product pages are net prices excluding VAT and shipping costs. VAT and shipping costs will be calculated based on your location (shipping address) and stated prior to the checkout in our online shop.

Delivery time

The delivery time as a rule is 30 days after receipt of your payment of the invoiced amount. In case of a higher order volume delivery time can be up to 45 days. You will be informed about the expected delivery time for your order in the order confirmation.

Shipping & delivery

Standard delivery is restricted to delivery addresses within the European Union, Switzerland and Norway. If your country of residence is not listed in our online shop, please send an inquiry to info@stattmannfurniture.com. If delivery to your country is possible, we will calculate shipping costs and delivery times and send you an individual quote.

The delivery of the product takes place through a service provider or forwarder authorized by Stattmann Neue Moebel GbR.

Please make sure that you provide the complete and correct delivery address when placing your order. If additional shipping costs are incurred due to incorrect address details, the customer is obliged to repay these if he/she failed to cite the correct address.

Please also state whether you desire a delivery to the kerbside (i. e. the furniture is deposited in front of your building) or a delivery to your apartment as this will affect the resulting delivery costs.

For more comprehensive information on the order and delivery process, please review our Terms & Conditions.